Terms and Conditions

Terms & Conditions

Acceptance of Terms & Conditions (“Terms”)

When you access this website (“Site”) or content or services (“Content”), available via the Site you acknowledge that you have read and agreed to abide by the terms described below and you are deemed to have entered into an agreement with ALTOMI Group Ltd. The Site is owned and operated by ALTOMI Group Ltd, Building 1000, 2nd Floor, Citygate, Cork, Ireland.

Intellectual Property Protection

The term “Intellectual Property Rights” means copyrights, database rights, trademarks, trade names, domain names, rights in logos, get-up and content, inventions, trade secrets and know-how, patents, all rights of whatever nature in computer software and data, all rights of privacy and all intangible rights and privileges of a nature similar to any of the above, in every case in any part of the world and whether or not registered; and including all granted or pending registrations, and all rights to make applications for registration in respect of any of the same.

All Intellectual Property Rights in the Content and Design of the Site and any material emailed to you or otherwise supplied to you in conjunction with our online service or products are the property of ALTOMI Group Ltd or a third party. You may not use or reproduce any Intellectual Property from this site, including any trademarks, registered or unregistered, for any reason without written permission from the relevant party.

Copyrights

Trademarks The copyrights of the Content are owned by ALTOMI Group Ltd or the original creator of the material. You are free to view, copy, print, and distribute material from this site, as long as:

The material is used for information only.
The material is used for non-commercial purposes only.
Copies of any material include the appropriate copyright notice.
The user is free to distribute material from the website as long as it:
Is used for information only
Is used for non-commercial purposes only and
Includes ALTOMI Group Ltd copyright notice

The trademarks, logos and service marks (“Marks”) displayed on this website are the property of ALTOMI Group Ltd or other third parties. Users are not permitted to use these Marks without the prior written consent of ALTOMI Group Ltd or such third party which may own the Mark.

Use of ALTOMI Group Ltd Content

You may not reproduce, modify or in any way commercially exploit any of the Content of the Site. In particular, you may not do any of the following without prior written permission.

No parts of the Site may be reproduced, stored in or introduced into any retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written permission of ALTOMI Group Ltd. You may not reverse engineer, modify, decompile, disassemble or translate the Content (whether for the purpose of error correction or otherwise). You may not display the Content on a public bulletin board, ftp site, website, chat room or by any other unauthorised means. Written materials provided in printed or electronic form may not be modified, adapted, translated, or used to create derivative works without the prior written consent of ALTOMI Group Ltd. ALTOMI Group Ltd status as the authors of any Content on the Site must always be acknowledged.

Any use of Content not specifically permitted above is expressly prohibited. Requests for permission for other uses may be sent to ALTOMI Group Ltd, Building 1000, 2nd Floor, Citygate, Cork, Ireland. We reserve the right to charge a fee.

Changes to the Site

ALTOMI Group Ltd reserves the right to suspend, change, modify, add or remove portions of Content available on the Site at any time and to restrict the use and accessibility of the Site.

No Warranty, Disclaimer of Liability and Indemnity

Whilst every effort has been made to ensure the high quality and accuracy of the Site, ALTOMI Group Ltd makes no warranty, express or implied concerning the Content of the Site, which is provided “as is”. ALTOMI Group Ltd expressly disclaims all warranties, including but not limited to warranties of fitness for a particular purpose and warranties of satisfactory quality. In no event will ALTOMI Group Ltd, its affiliates or other suppliers be liable for direct, special, incidental, or consequential damages (including, without limitation, damages for loss of business profits, business interruption, loss of business information or other pecuniary loss) arising directly or indirectly from the use of (or failure to use) or reliance on the Content, even if ALTOMI Group Ltd has been advised of the possibility that such damages may arise.

ALTOMI Group Ltd does not guarantee the accuracy or timeliness of the Content appearing on the Site, or that the Site or related systems are free from viruses or other contaminating or destructive properties.

The Content appearing on the Site is checked for accuracy but we recommend that you make enquiries and if necessary take legal advice before entering into any transactions.

All Content displayed on the Site is for information purposes only and should not be construed as an endorsement or recommendation of any third party supplier, product or service.

Service Availability

ALTOMI Group Ltd will try to ensure continuous availability of the Site, and all the Content of the Site, but accepts no responsibility for the consequences of interruptions or delays, whatever the cause.

Links To Third Party Websites

The Site may contain links to internet sites maintained by third parties. ALTOMI Group Ltd accepts no responsibility for the privacy practices or content of other such sites. You assume sole responsibility for use of third party links. ALTOMI Group Ltd provides these links merely as a convenience and the inclusion of such links does not imply an endorsement.

Transmission of Personal Data/User Communications

Any personal information or feedback you provide via this Site cannot be guaranteed against interception by a third party while in transit over the public internet, but will be governed by our Privacy Statement (terms of which are included herein by reference) once received.

Advertising and Third Party Content

Parts of the Site may contain advertising or other third party content. Advertisers and other content providers are responsible for ensuring that material submitted for inclusion on the Site complies with international and national law. ALTOMI Group Ltd is not responsible for any third party content or error, omission or inaccuracy in any advertising material.

Linking to our Site

You may link to our home page, provided you do so in a way that is legal and which does not damage our reputation. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our Site must not be framed on any other site, nor should you establish a link to any part of our Site other than the home page, without our prior permission.

Governing Law and Jurisdiction

These Terms shall be governed by, and construed in accordance with, Irish law. The parties irrevocably agree that the courts of Ireland shall have exclusive jurisdiction to settle any dispute, which may arise out of, under, or in connection with these Terms or the legal relationship established by them, and for those purposes irrevocably submit all disputes to the jurisdiction of the Irish courts.

Changes to these Terms

ALTOMI Group Ltd may, at its discretion, change these Terms.

Privacy Statement

This Privacy Statement is designed to tell you about our practices regarding collection, use and disclosure of information that you may provide via this site. Please be sure to read this entire Privacy Statement before using or submitting information to this site.
Consent
By using this site, you agree with the terms of this Privacy Statement. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Statement.
Personal data
Currently we only collect and hold your personal data if you sign up to email or complete the Online Store / New Customer application forms. You can use this website without divulging any personal information.

Personal data held online, in hard copy form or in other electronic forms by ALTOMI Group Ltd is used for tracking, communicating with and servicing potential and actual clients.

If you do not want us to retain your contact information on our marketing database, please unsubscribe by selecting the unsubscribe option on our next email or text message.
Collecting domain information
ALTOMI Group Ltd also collects domain information as part of its analysis of the use of this site. This data enables us to become more familiar with which customers visit our site, how often they visit, and what parts of the site they visit most often. ALTOMI Group Ltd uses this information to improve its commercial offerings. This information is collected automatically and requires no action on your part.
Cookies
We reserve the right to use cookies to improve the experience of using this site. Cookies are small files that the site places on your hard drive for identification purposes. You should note that cookies cannot read data off your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may not be able to access certain information on this site.
Links
Where this site contains links to other websites, ALTOMI Group Ltd is not responsible for the privacy practices or content of other such sites. We encourage users to read the privacy statements of each site they link to that may collect personal data.
Other Terms
Your use of this site is subject to our Terms & Conditions. Accessing this site constitutes agreement with those terms.
How to Contact Us
The Site is owned and operated by ALTOMI Group Ltd. If you have any questions, comments, or concerns about this Privacy Statement or the information practices of this site, please contact us:

ALTOMI Group Ltd,
Building 1000, 2nd Floor,
Citygate
Cork
Ireland
Changes to the Privacy Statement
Please accept this Privacy Statement as current. We reserve the right to change, modify or update this statement at any time without notice.

Our cookie policy & how cookies are used on this site

Cookies and how they benefit you
Our website uses cookies, as almost all websites do, to help provide you with the best possible online experience. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

Make our website work as you’d expect.
Remember your settings during and between visits.
Improve the speed/security of the site.
Allow you to share pages with social networks like Facebook.
Continuously improve our website for users.
Make our marketing more effective.

We do not use cookies to:

Collect any personally identifiable information (without your express permission).
Collect any sensitive information (without your express permission).
Pass data to advertising networks.
Pass personally identifiable data to third parties.
Inform sales commissions.

You can learn more about all the cookies we use below.
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are happy with this (this is known as “implied consent”).Should you wish to remove or not use cookies from our site you can learn how to do this below – however doing so will likely mean that our site will not work as you would expect.
More about our cookies
Website function cookies

Our own cookies

We use cookies to make our website work including:

Remembering your search settings.
Allowing you to add comments to our site.
Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey).
There is no way to prevent these cookies being set other than to not use our site.

Third party functions
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site sometimes includes the following which use cookies:

YouTube
Google Maps

Disabling these cookies will likely break the functions offered by these third parties.
Social website cookies
So you can easily “like” or share our content on sites like Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

ShareThis – Privacy Policy provides us with lots of sharing buttons all in one neat package.
Twitter – Privacy Policy
AddThis – Privacy Policy provides us with lots of sharing buttons all in one neat package.
Lockerz (Add2Any) – Privacy Policy provides us with lots of sharing buttons all in one neat package.

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Anonymous visitor statistics cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here previously.

We use: Google Analytics
Turning cookies off
You can usually switch off cookies by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

Below is a list of popular web browsers and how you can adjust the cookie settings together with links for additional information:
Internet Explorer

Select: Tools
Select: Internet Options
Select: Privacy
Select: Advanced
Select: Override automatic cookie handing
Then set your preferences as required

Mozilla Firefox

Select: Tools
Select: Options
Select: Privacy
Then set your preferences as required

Mozilla Firefox

Select: the wrench icon on the browser toolbar
Select: Settings
Select: Show advanced settings
Select: Privacy/Content settings
Select: Cookies
Then set your preferences as required

Safari 5.0

Select: Safari
Select: Preferences
Select: Security
Then set your preferences as required

Return and Refund Policy

Thanks for shopping on ALTOMI Group’s website. If you are not entirely satisfied with your purchase, we’re here to help.

You have seven days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it. Your item must be in the original packaging. Your Item needs to have proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will Initiate a refund to your credit card(or the original method of payment)and you will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.If you have any questions on how to return your item, please do not hesitate in contacting us.

Security Policy

Is it safe to shop online at ALTOMI Group?
At ALTOMI Group we take your online security very seriously. Full details of how we protect the information you provide us are given below:
·       When you place your order, you are offered the use of an advanced secure server. The secure server software encrypts all information you input before it is sent to us.
·       As an additional security measure, credit card numbers are encrypted both before an order is processed and when stored on our database.
·       For security reasons, we strongly recommend that you do not send credit numbers by standard email

Do we offer Payment Authentication?
·       Your security is our highest priority, so we offer an additional step to give you peace of mind. Verified by Visa and Mastercard, Secure Code ( often referred to as 3D secure or Payment Authentication) acts like a Chip & Pin for your online purchases and protects you by asking for a secret password.
·       The new step within the payment process allows your card issuer to fully authenticate cardholders during the online purchase, reducing the likelihood of fraudulent usage.
What is 3-D secure?
·       Verified by Visa and Mastercard, Secure Code, often referred to as 3-D secure or Payment Authentication, is the latest fraud prevention initiative launched by the card schemes as a more secure method for authenticating the cardholder at the time of the transaction. Both schemes work in the same way by using personal passwords, set by you the cardholder, to add an extra layer of protection when you shop online.The instructions that you see on the pages within our site are coming direct from your card issuing bank and any information that you submit on these authentication screens are securely passed to your card issuing bank, no information will be captured, stored or viewed on any ALTOMI Group system.